Residential Estate Agency

We provide an expert and personal Residential Estate Agency service for sales and lettings of all types of property from our Hailsham and Willingdon offices, plus a comprehensive Lettings Management Service for residential properties. We cover Eastbourne, Willingdon, Polegate, Hailsham and the surrounding areas.

We believe in providing a highly personalised approach in all our dealings and a very high level of service whether you are a seller, buyer, landlord or tenant. Our terms and conditions are transparent and we carry out honest assessments of the properties involved and of your needs and wants.

Our friendly, highly experienced staff are here to help and advise you. You can be assured of our up to date knowledge on the local property market and our old fashioned customer service. We pride ourselves on keeping all our customers well informed at all times and we return your calls and give you regular feedback on how everything is progressing.


Why Choose Ross & Co


max 12 week contract

Flexible contract time

cooling off period

14 day cooling off period

escorted viewing

Accompanied Viewings

floor plans

Floor plans

photoshoot

Scheduled Photoshoot

2 options to list

Rightmove, Zoopla & Primelocation advertising

What we have to offer
FREE Market Appraisal yes
Full colour brochures including floorplans & digital photography yes
For Sale Board yes
Advertising on Rightmove & Zoopla yes
Advertising in 2 Local Branches yes
Advertising on Social Media yes
Featured in our monthly newsletter yes
Applicant matching through our extensive database yes
All viewings arranged and confirmed by office yes
All viewings accompanied by experienced & trained staff yes
Prompt viewing feedback yes
Experienced & Trained staff negotiating offers yes
Memorandum of Sale drawn up & forwarded to chosen solicitors yes
In-house sales progression, from accepting an offer through to completion yes
COST INC VAT Competitive fee
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Meet the Residential Team

Elizabeth De Nieffe

Lettings Negotiator

Elizabeth De Nieffe

I am a recent addition to the lettings team but have been involved in lettings administration in this area for 10 years and, whilst I am always learning, I hope to bring this experience to Ross & Co in the months ahead. My spare time is generally taken up with mine and my daughter’s equestrian interests and when not mucking out I sometimes even get to go out and compete in local dressage competitions.

James McCartney

Negotiator

James McCartney

I am relatively new to the business and so far, I am loving it. My favourite thing about this job is that no two days are the same as you are constantly dealing with different people and different properties. I believe the most important aspect is to deliver excellent customer service therefore, I will always go the extra mile to ensure both buyer and seller receive the service that they deserve. As well as studying for the NFOPP Technical Award in the Sale of Residential Property, I am also a qualified personal trainer and enjoy keeping fit and spending time with my friends and family in my spare time.

Kyra Crane MNAEA

Willingdon Branch Manager

Kyra Crane MNAEA

Hello, I’m Kyra and I manage our Willingdon Branch. I am very passionate about my work and genuinely enjoy what I do. In addition to passing the NFOPP Technical Award in the Sale of Residential Property, I also have a Diploma in Home Staging, which is another term for dressing your property to sell.
I moved to Hailsham over six years ago and have settled very nicely with my three energetic daughters, my not-so energetic cat and a very patient husband! When I’m not at work I’m kept very busy with family life and running around after my girls.

Gemma Duffield

Senior Negotiator

Gemma Duffield

I have recently joined the team in the Hailsham office. With 3 years' experience in Residential Sales, I have extensive knowledge of property law and sales progression. Having grown up in and around Hailsham, I am passionate about the area and love meeting new people and seeing all sorts of different properties. When I'm not at work I love spending time with my partner and 2 children.

Francesca De Nieffe

Weekend Sales & Lettings Administrator

Francesca De Nieffe

I have decided to defer my entry to university to have a chance of gaining work experience and am grateful to Ross and co for allowing me the opportunity to learn more about commercial and residential estate agency. Outside of this I have keen interests in fitness and equestrian pursuits.

Sophie Edwards

Residential Negotiator

Sophie Edwards

Hello, I'm Sophie and I've joined the team at our Willingdon branch. I have a couple of years’ experience within residential sales and I'm genuinely passionately about my job and love what I do.
When I'm not working I'm being a mum to my little boy which I absolutely adore. We love spending our days as a family out at the farm or at the park.