Ross and Co’s Kyra and Angela share their thoughts on the latest NAEA conference…
Last week saw the return of the sell-out NAEA (National Association of Estate Agents) National Conference, and two of Ross and Co’s team members, branch manager Kyra Crane and director Angela Marden were in attendance to hear all the latest industry news. Joined by many other delegates from around the country, the Ross and Co team had a successful day of networking and attending talks with some of the most influential people in property.
Ross and Co are proud to be members of the NAEA, following the guidelines for rules, training and legislation to ensure best working practice. Our team regularly attend the conferences to meet with other property industry experts and keep up to date with all the latest property news. In addition to this, our membership of the NAEA ensures we provide our customers with the highest level of service and adhere to the highest industry standards.
The big news from the conference was the announcement from NAEA managing director Mark Hayward that the NAEA would be rebranding, being named as NAEA Propertymark. The brand name change is set to reflect the ever changing property industry, and NAEA Propertymark will seek to provide consumers with top quality services including protection and advice.
The move to rebrand the NAEA, ARLA (Association of Residential Letting Agents) and NAVA, (National Association of Valuers and Auctioneers) will mean that members will be required to agree to a number of standards, set by the organisation covering a variety of industry issues. Areas of concern for the Propertymark scheme include finance and regulation, something that the team Ross and Co are also passionate about.
Another of the key aspects of focus for the scheme is ensuring staff members are trained to the highest standard. This includes ensuring that continuous progress is made in ensuring staff members are consistently aware of updates to important industry changes, such as legislation and that they operate with professional integrity.
Other notable talks on the day included an address from Housing Minister Gavin Barwell MP. His speech covered the Housing White Paper, and also encouraged a lot of interactivity from the crowd. The intrigued audience were invited to put their questions to the MP, which were then voted for by others in the conference also intrigued by the same topic. Business Live’s Sally Bundock of the BBC also spoke to the crowds, giving her perspective on regulation in the industry.
The speakers were also joined by Peter Andrews of the Bank of England whose speech detailed predictions for the UK economy over the coming year, giving an insightful look at the state of the country’s finances. There were also appearances from Rightmove’s Miles Shipside who was keen to discuss consumer affairs and how consumers relate to their agents, and Mark Palmer, branding expert who talked of the importance of building your brand in the property industry. A real crowd pleaser on the day was Jez Rose who added energy and creativity to proceedings as he discussed all things behaviour.
Ross and Co’s Kyra Crane said ‘Ross and Co is committed to ensuring we operate within the NAEA guidelines, and are proud to be members. We are consistently seeking to ensure we help to improve standards within the property industry so we are able to better serve our valued clients.’
Find out more about Ross and Co and our membership within the NAEA by speaking to a member of our team on 01323 841814, or for more information on the work of NAEA Propertymark, visit the website.